Job Objective

The 3PL Regional Manager will oversee daily warehouse and logistics operation within the assigned regions. You will be the handling 3PL & Distributors to deliver all cost & functional goals.

Responsibilities

• Overseeing daily operations of up to 10 operational sites. 
• Provide overall operational management direction and guidance to regional offices on daily operations 
• Manage the performance of our clients 3PL sites through the establishment of processes and procedures with clear expectations using defined metrics. 
• Evaluate regional customer satisfaction and drive continuous improvement of partnership
• Coordinate regional performance issues resolution
• Develop Carrier / 3PL relationships and compliance on agreed KPI’S delivery dates
• Monitor shipments milestones that are reported and ensure that PODs are available for all deliveries within 24 working hours of a delivery having been made.
• Supervise hub managers in partnership with sub departments. 
• Provide Insight and business strategy operational growth within your region
• Ensure continuous operational improvement adapting the Lean methodology.
• Coordinate with systems/ IT teams to make use of technology to improve processes

Competencies Required

• Project Management
• Lean Management
• Communication Skills
• Microsoft Excel
• SQL
• 3PL Ecosystem Management
• Data Analysis
• Contracts and Negotiation
• Health and Safety

Qualification & Experience

• MBA or Master’s Degree in Operations, Supply Chain or Logistics
• Strong knowledge and background (minimum 5+ years) in freight forwarding, logistics, warehouse management, material handling and logistics technology and tools.
• Successful history of operational management, problem resolution and/or solution design
• Project management and project planning skills an advantage
• Excellent communication, networking, interpersonal and influencing skills needed to communicate and command respect at all levels, manage in a matrix environment, and create networks across diverse technical, cultural, and language groups.
• Travel. This position requires infrequent travel to meet with internal, external client customers, 3PL operations located in the region.