Job Description

The primary focus of this position is to generate income for the Company by Liaising with banks; coordinating the existing relationship with Bank’s personnel and Relationship managers whilst providing profitable excellent customer service / relationship management.

Reports to: District Manager

Core Responsibilities

Act as liaison with the bank

  • Working closely with bank personnel to provide policies to the bank’s clientele.
  • Managing our promotions and campaigns effectively to ensure market penetration.

Product Marketing

  • Working closely with District Managers in the preparation of proposals/ Product papers.

Bancassurance Sales (Financials)

  • Achieving the assigned target in terms of revenue.

Customer Retention and Acquisition

  • Sending out and active follow up of Monthly Renewals.
  • Soliciting for new businesses.
  • Managing 3rd party relationships.

Reporting

• Generation, monitoring and publish monthly (Life and General Business) Global and Retail reports on:

- Production

- Collection

• Monthly reconciliation to ensure figures are accurate.

Bancassurance Administrative functions.

  • Day to day management of channel’s activities for both Life and General Business activities.
  • Market and product research analysis. (Customer product feedback & Competitors intelligence) to know what products we can improve on.
  • Prompt response to all mails/requests (Quote, Underwriting, Documents and confirmation of authenticity) within agreed timelines in the SLA.
  • Follow up on outstanding premiums and yet to be renewed policies.
  • Process all Co – insurance transactions (Payment processing, Claims and Underwriting).
  • Liaising with the below department on The Bank’s related issues.
  • Underwriting (Life and General Business)
  • Claims (Life and General Business)
  • Finance (Life and General Business)
  • Follow up on outstanding proposals.
  • Maintaining strong relationship with the Bancassurance officers.
  • Any other assigned duty.

Qualifications

  • Bachelor’s Degree
  • A minimum of 1-year sales experience is preferred
  • Strong communication skills
  • Selling skills and relationship management skills
  • Strong commitment for sales success.

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