Job Brief

We are looking to hire customer-oriented Restaurant Supervisors to ensure that all restaurant operations run smoothly. The Restaurant Supervisor will be responsible for overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

As a Restaurant Supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance.

Ultimately an ideal Restaurant Supervisor should be able to achieve exceptional customer service and ensure that customers have pleasant restaurant experience.

Responsibilities:

² Train new employees and provide ongoing training for restaurant staff.

² Managing restaurant staff's work schedules.

² Conducting regular inspections of the restaurant kitchen to ensure proper standards of hygiene and sanitation are maintained.

² Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.

² Checking in on dining customers to enquire about food quality and service.

² Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.

² Monitoring the restaurant’s cash flow and settling outstanding bills.

² Reviewing customer surveys to develop and implement ways to improve customer service.

² Resolving customer complaints in a professional manner.

² Generate weekly, monthly and annual reports

Requirements:

² A Bachelor's degree in Business Administration or Hospitality

² Proven experience working as a supervisor in the hospitality industry.

² Ability to work in a fast-paced environment.

² Strong management skills.

² Excellent organizational skills.

² Effective communication skills.

² Exceptional customer service skills

² Strong leadership skills

² Ability to use restaurant management software

Send CV: recruit@gidijobs.com