Job brief

 We are looking for an efficient Housekeeping Supervisor to be a part of our Hotel.

As a Housekeeping  Supervisor, you will have to provide extraordinary customer satisfaction for our guests when it comes to hygiene, cleanliness, and maintenance of rooms. You will also provide training of the junior staff according to health and safety standards followed by the hotel. You should ensure that rooms and common areas are regularly cleaned and maintained.

A successful candidate should possess exceptional team management and leadership skills.

             Responsibilities

                Hire and Conduct orientation training and in-service training to explain hotel policies, work procedures, and to demonstrate use and maintenance of equipment. 

Assigns staff their duties and inspects work for conformance to prescribed standards of cleanliness.

Ensure high-level customer satisfaction.

Coordinates work activities among departments.

Monitor the performance of junior housekeeping staff.

Respond to customer complaints and queries on a timely basis.

Investigate complaints regarding housekeeping service and equipment, and take corrective action

Examine building to determine the need for repairs or replacement of furniture or equipment, and makes recommendations to management.

 Select and purchase new furnishings.

Keep a record of the cleaning products and ensure adequate supplies

 Prepare reports concerning room occupancy, payroll, and department expenses.

Evaluate records to forecast department personnel requirements.

Makes recommendations to improve service and ensure more efficient operation.

Manage staff schedules and shifts

Evaluate housekeeping staff on the basis of performance.

Ensure adherence to hotel policies

Requirements

Proven experience working as a Housekeeping Supervisor, Housekeeper or a similar role in the hospitality Industry

Proficient knowledge of industrial cleaning tools.

Excellent team management skills.

Physically active and healthy to perform difficult tasks.

Should be willing to work different shifts as and when required.

Great interpersonal skills.

Exceptional oral and written communication skills.

Strong organizational skills.

Ability to work in a team or individually as and when required.

Ability to manage and handle multiple tasks.

Outstanding problem-solving skills

  Exceptional attention to detail.

Good time management abilities.

Strong decision-making skills.

Strong work ethics.

Minimum of a diploma

Send CV to: recruit@gidijobs.com