Main Duties and Responsibilities:

• Answering employee inquiries
• Processing incoming mail for the department
• Creating and distributing documents
• Providing customer service to organization employees
• Serving as a point of contact with benefit vendors/administrators
• Maintaining computer system by updating and entering data
• Setting appointments and arranging meetings
• Maintaining calendars for HR management team
• Compiling reports and spreadsheets and preparing spreadsheets
• Participating in recruitment processes. 
• Handling of CVs and maintaining CVs database for future recruitment purposes
• Posting job ads and organizing resumes and job applications
• Scheduling job interviews and assisting in interview process
• Collecting employment and employee information
• Giving queries for minor offences.
• Ensuring background and reference checks are completed on time for employees
• Preparing new employee files
• Overseeing the completion of compensation and benefit documentation
• Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)
• Conducting benefit enrollment process
• Administering new employment assessments
• Serving as a point person for all new employee questions
• Maintaining current HR filling system and database
• Updating and maintaining employee benefits, employment status, and similar records
• Maintaining records related to grievances, performance reviews, and disciplinary actions
• Performing regular file audits to ensure that all required employee documentation is collected and maintained
• Completing termination paperwork and assisting with exist interviews
• Prepare and submit a weekly, monthly, quarterly and annual report on all activities to the HR Manager.
• Handle all other duties as may be assigned from time to time

Qualifications, Experience, and Skills

• BSC holder in any discipline with at least 3year relevant work experience.
• Must be adept at problem-solving, including being able to identify issues and resolve programs in a timely manner.
• Must possess strong interpersonal skills.
• Must be able to communicate clearly, both written and orally with employees, members of the HR management team, and in group presentations and meetings.
• Must be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information.
• Must be able to prioritize and plan work activities and to use time efficiently.
• Must be organized, accurate, thorough, and able to monitor work for quality.
• Must be dependable, able to follow instructions, respond to management directives, and must be able to improve performance through management feedback.
• Ability to work under pressure and deliver results. 
• Proficiency with Microsoft Office and Excel. 
• Maintains high ethical standards.