Job Details

  • Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

  • To ensure  smooth running End of day activities on application systems, take backup of databases, generate reports, print and circulate.

Key Responsibilities/Accountabilities

  • Ensure that all work request / incidents logged in Remedy are responded to and resolved within the agreed time frame. Also ensure that calls are escalated and communicated to the required support area and user.
  • It is imperative that the necessary housekeeping takes place on an hourly/ daily/weekly/monthly basis as per the job requirements.
  • Provide high level competency with regard to application systems:
    • Ensure smooth Run and Support End of day processing & End of month processing on Finacle core, Finacle ODS, HP&L & MOD etc.
    • Ensure backup of application databases on Sybase, Oracle, SQL Server, etc on daily basis.
    • Ensure backup of Bank’s third party applications.
    • Ensure that backups of application databases are done as stipulated in the backup policy and loaded into disaster recovery site.
    • Provide support for nightly teams .
    • Development of Reports, customization and maintenance.
    • Ensure projects support & Implementation.
    • Support Interfacing of external Applications to Finacle Banking software.
    • Support on Middle office database (MOD).
    • Investigate system differences in suspense e.g. GL Suspense, Treasury Wip , Trade Finance Suspense etc.
    • Implementation of change request of business applications from the Centre.
    • Ensure timely handling of System / Technical Job request logged in remedy e.g. System issues, new report request etc.
    • Ensure no downtime is recorded as a result service downtime on applications and peripherals .
    • Ensure monitoring of databases, AIX servers and free spaces of the hard disk and file systems for performance and pro-actively prevent non-availability.

Preferred Qualification and Experience

  • Minimum of first Degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics,

Knowledge/Technical Skills/Expertise

  • Ensure all backup tapes are transferred to Montgomery Vault in line with IT policy.
  • Proactive monitoring of all the critical applications and peripherals
  • Monitor and Report all the activities at the Data Centre.Ad-hoc assignments.
  • Any other duties as may be assigned by Department Head.

 TO APPLY, SEND APPLICATION TO THE FOLLOWING EMAIL ADDRESSES: bizdirect@stanbicibtc.com

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