Operations Manager 

Our client, a reputable interior design firm is hiring for the role of an Operations Manager who will plan, direct and coordinate the operations of an organization. The ideal candidate will be responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies.

Main Job Tasks and Responsibilities

• Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.

• Financial - Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well-being of the organization.

• Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.

• Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.

• Production - Coordinate and monitor the work of various departments involved in service delivery. Monitor performance and implement improvements. Ensure quality of products. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary.

• Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.

• Sales, Marketing and Customer Service - Manage customer support. Plan and support sales and marketing activities.

• Strategic Input - Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

Education and Experience

• First degree in business administration, commerce, management. A master’s degree will be an added advantage. 

• 3-5years experience in an Interior Design firm or related role  

• Knowledge and experience in organizational effectiveness and operations management

• Knowledge of business and management principles and practices

• Knowledge of financial and accounting principles and practices

• Knowledge of human resource principles and practices

• Knowledge of project management principles and practices

• Information technology skills

Key Competencies

• critical thinking and problem solving skills

• planning and organizing

• decision-making

• communication skills

• persuasiveness

• influencing and leading

• delegation

• team work

• negotiation

• conflict management

• adaptability

• stress tolerance

Interested Candidates should send CV to recruit@gidijobs.com