We are expanding and scaling up our existing programmes, contracts and services in the Arts, Education & Society, English & Examinations and are looking for a driven individual to take lead on the development and launch of our Professional Skills Centre.

This offer will be part of paid customer service portfolio that currently includes our Exam service, which included the delivery of 91,000 exams in 2016/17 to over 50,000 candidates.

The role will require leveraging superior business planning and management skills to deliver a Professional Skills Centre which will support career aspirations and enterprise development in soft skills, business development and programmes leading to recognised British qualifications. It also offers the opportunity to play an integral part in shaping professional development by bridging employability gaps through accredited skills training for adults.

 

The role will also see the successful post holder deliver end-to-end, from designing the launch strategy to effective management of financial, operational, academic and staff resources required to deliver the strategy. Exceptional risk management skills and ability to plan for the long term will be key in the successful delivery of this role.

 

The role also demands good communication and influencing skills to handle relationships with key national and UK delivery partners and suppliers in Nigeria, the region and UK.

If this challenges your interest, read below for details.


The main duties of this role will be:

Business Planning and Strategy

 

Translate the Business Plan into a strategy and work plan to deliver targets, income, reputational value and profitability for the successful  first year of the PSC

Plan the financial, operational logistical, academic and staff resources required to deliver the strategy

Plan the pricing strategy based on market research and competitor analysis


Management

 

With the Human Resources team plan and execute the recruitment and contracting of the management team required for the staffing model agreed by the Governance Board and Country Management Team, and proposed in the Business Plan.  

With Human Resources (HR), plan the induction of new staff

Design the PSC launch schedule including marketing ,registrations, trainers, venues, materials and all logistics 

  

Academic Management


Review market insight work to determine which products/services are most relevant to the local market.Commission the adaption of products to suit the Nigeria market

Commission  a suite of blended and face-to-face courses to meet target audience needs including  “pathways” (groups of courses suitable for specific audiences and to be offered as packages) 


Marketing and Sales


Decide  sales targets  and produce sales forecast based on agreed business plan
Plan the sales strategy, responsibilities and timeline with PSCN and local teams. 
Commission and analyse local market intelligence.

Keep up to date with latest market/skills training trends/legislation from ministries working closely with colleagues in the Exams, Education, Skills and HE teams who also work in this space


Stakeholder management

 

Maintain regular communications with internal stakeholders for the PSC, ensuring their support and interest 

Customer Services


Design customer care procedures and policies to ensure that the highest of standards are met.

Work with the Customer Service team in Lagos to integrate the PSC into the other customer services offered.
 

The successful postholder will have at least 5 years’ experience of working in an adult professional skills training or other education environment.


TO APPLY, COPY AND CLICK THE LINK BELOW:

https://jobs.britishcouncil.org/ApplicationForm.aspx?enc=mEgrBL4XQK0+ld8aNkwYmCwj188/We9CBl4MUUf50/wVswyV8crl7ztwW6RaO/w/XWoj0/42Er/zqUp6oe7g7BQekwPQxNOl6hKzIBBaHsXHJioWmpmbS46g/e+cNq4nCsTAeNMr96M2C7W7uA76Ag==&eoq=1&utm_medium=AtsApplyLink&utm_source=external&utm_term=sub-saharan-africa-nigeria-lagos-education-and-society-business-development-partnerships-band-8-to-senior-management-broadband&utm_content=professional-skills-centre-director-lagos-nigeria&utm_campaign=british-council-recruitment


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