Manage and supervise all the activities of the Sales Officers to ensure that they achieve their individual sales targets.
Develop, manage and improve customers� relationships to ensure customer retention & loyalty.
Provide back up support to trade and resolve all customer complaints and conflicts between the trade and the Company/Reps.
Organise interactive trade communications � forums and conferences, to increase brand awareness & product patronage.
Coordinate and report all sales activities including market/competitive intelligence to the Sales Management team.
Train and motivate the sales officers to enhance their skill sets and to facilitate the achievement of their sales objectives.
Review and justify the imprest expense of sales officers to ensure a cost effective overhead and budget compliance.
Evaluate and recommend distributors for approval by the Head of Commercial to expand the distribution network.
Identify critical customer challenges and propose prompt resolutions to encourage repeat purchase.
5 level credits including Mathematics and English in not more than 2 sittings
HND/ Bachelors Degree in any Social Science � related course
National professional qualification in sales/marketing, an added advantage
5 years cognate experience in FMCG/ commodities sector
The person must:
Have good interpersonal skills
Be able to accurately report information
Be able to multi-task
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