SUMMARY OF FUNCTIONS

Responsible for organizing the safe and efficient receipt, storage and dispatch of warehoused goods. Responsible for workplace health and safety standards and for the security of the building and stock.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Liaising with customers, suppliers and transport companies;
  • Planning, coordinating and monitoring the receipt, order assembly and dispatch of goods;
  • Using space and mechanical handling equipment efficiently and making sure quality, budgetary targets and environmental objectives are met;
  • Having a clear understanding of the company's policies and vision and how the warehouse contributes to these;
  • Coordinating the use of automated and computerised systems where necessary;
  • Responding to and dealing with customer communication by email and telephone;
  • Keeping stock control systems up to date and making sure inventories are accurate;
  • Planning future capacity requirements;
  • Motivating, organising and encouraging teamwork within the workforce to ensure productivity targets are met or exceeded;
  • Producing regular reports and statistics on a daily, weekly and monthly basis;
  • Visiting customers to monitor the quality of service they are receiving;
  • Maintaining standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely;
  • Overseeing the planned maintenance of vehicles, machinery and equipment.

QUALIFICATIONS

Graduates from any subject can apply but the following subjects are particularly useful and relevant:

  • transport, distribution or logistics;
  • supply chain management;
  • business, management or economics;
  • retail management;
  • operational research;
  • business information systems;
  • business with languages.

A foundation degree or HND in a similar subject may be helpful for warehouse management work.

Although a postgraduate qualification is not needed prior to entry, a Certification or Masters in logistics and supply chain management may help give you the edge 

SALARY

Salaries for range from N70,000 to N100,000.

WORKING HOURS

Working hours typically include early starts, late finishes, and sometimes weekends. The manager often work a more conventional week but may do long hours when necessary.

Working hours for the warehouse manager are heavier in high seasons; planning for Christmas within the retail sector begins during the summer and rises to a peak in December or during project development.

SKILLS

Qualified candidate will need to have:

  • Excellent oral and written communication skills;
  • Numeracy and an understanding of finance;
  • Knowledge of the legal requirements of operating a warehouse;
  • People management skills, including the ability to lead and motivate others, delegate work and explain ideas;
  • Planning and organising skills;
  • Team working ability;
  • Ability to inspire, motivate and lead a team of people;
  • Analytical ability;
  • Initiative and decisiveness;
  • Enthusiasm;
  • Technical and IT skills, particularly database management and spreadsheets;
  • Problem-solving skills and an ability to work on a tactical and strategic level;
  • The ability to work under pressure and to tight deadlines.

WORK EXPERIENCE

Although pre-entry experience is not needed, experience of working in a team and dealing with people in a warehouse setting might be beneficial. Retail experience and experience of working in a supervisory role may also be useful.